Privacy Policy
Effective: May 2026
Website: www.wholefoodjoy.com.au
At Whole Food Joy, your privacy is important to me. I am committed to handling your personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and applicable Australian privacy principles.
This Privacy Policy explains how I collect, use, store and protect your personal information when you visit my website or engage with my services. You'll find more information also here.
1. Information I May Collect
I may collect personal information you choose to provide, including:
• Name
• Email address
• Phone number
• Information submitted through contact forms
• Booking or appointment details
• Information relevant to services you request
• Any other information you voluntarily provide
I may also collect limited technical information when you visit my website, such as browser type, device type and general website usage data.
2. How I Collect Information
I may collect information when you:
• Visit my website
• Submit a contact form
• Book a service or enquiry call
• Contact me by email, phone or social media
• Attend an online meeting or consultation
• Subscribe to updates or communications (if offered)
3. How I Use Your Information
I may use your information to:
• Respond to enquiries
• Provide services and support
• Manage bookings and appointments
• Communicate with you regarding services
• Improve our website and user experience
• Send updates or marketing communications you have opted into
• Meet legal, regulatory or administrative obligations
You may unsubscribe from marketing communications at any time.
4. Sensitive Information
Where you provide sensitive personal information (including health or wellness information relevant to services), I will only collect and use that information with your consent or where otherwise permitted by law.
5. Website Platform and Third-Party Services
I use trusted third-party providers to operate my business and website, which may include:
• Wix for website hosting, forms and website management
• Zoom for online consultations or meetings
• Social media platforms such as Facebook and Instagram for external links or communication
• Website technologies such as fonts, embedded media, booking tools or design functionality
These providers may process personal or technical information in accordance with their own privacy policies.
6. Social Media Communication
If you contact me through social media platforms, any information you provide may also be subject to the privacy practices of those third-party platforms.
7. Online Meetings
If you attend a Zoom consultation or meeting, personal information such as your name, email address and meeting participation details may be processed through Zoom.
I will seek your consent before recording any meeting where applicable.
8. Testimonials and Reviews
I will seek your consent before publishing any identifiable testimonial, review or client feedback.
9. Cookies and Website Functionality
My website may use cookies or similar technologies to support website functionality and improve user experience.
You can adjust your browser settings to refuse cookies, although some website features may be affected.
10. Overseas Disclosure
Some service providers may store or process information outside Australia. I take reasonable steps to use reputable providers with appropriate privacy safeguards.
11. Data Retention
I retain personal information only for as long as reasonably necessary to provide services, respond to enquiries, meet legal obligations or resolve administrative matters.
12. Security
I take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure.
13. Access and Correction
You may request access to the personal information I hold about you and request corrections where appropriate.
14. Contact Me
For privacy enquiries, please contact:
Whole Food Joy
Lisa Bruemmer
Email: wholefoodjoy@icloud.com
Website: wholefoodjoy.com.au
15. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will remain available on our website.